Metadata
- Author: mindtools.com
- Full Title: Say “Yes” to the Person, “No” to the Task Video
- URL: https://mindtools.com/pages/videos/yes-to-the-person-transcript.htm
Highlights
What does this person really need?” First, get to the root of the issue by working out their priorities, and if there’s any room for flexibility. For example, if they need an urgent report, would a rough draft do for the time being? (View Highlight)
How else can this person’s needs be met?” Find ways to approach the problem from a different angle. Maybe someone else in your team has the skills and time to complete the task? (View Highlight)